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Telecom Support for Business Phone Systems in the Bay Area

TeleDynamic's TeleCare Support Plans provide comprehensive support to ensure your telecommunications systems are protected and supported by a team of knowledgeable and certified local professionals.

By Engaging in a TeleCare Support Plan with TeleDynamic, You Receive:

PRIORITY SERVICE:  As a TeleCare Support Plan customer, you take top priority.

SERVICE LEVEL AGREEMENT:  Our support plans guarantee levels of service and response times.  Without a plan, you are only entitled to a "best efforts" approach.

AFFORDABLE:  Even our premium Priority One plan costs less than 10% of the original price of the system. That's a small price to pay to outsource your telephone system administration and maintenance.

REMOTE SUPPORT:  Our premium plan offers unlimited free remote adds, moves, and changes. We administer the phone system for you.

HELP DESK:  Administering  your system is much easier and efficient if you can contact one of our experts and get immediate help.

FREE HARDWARE REPLACEMENT/REPAIR:  TeleCare Support Plan customers do not pay for repairs or replacement of defective equipment.

SOFTWARE RELEASES:  TeleCare customers are eligible for free software releases. That means new features, security enhancements, and peace of mind.  Not available on legacy Nortel and 3Com systems

VOICE SECURITY AUDIT:  Managing security risks should always be a priority. TeleDynamic offers free and reduced-price security audits for TeleCare Support Plan customers.

LABOR DISCOUNTS:  TeleCare Support Plan customers get discounts up to 35% on our hourly labor rates.

DEDICATED ACCOUNT MANAGER:  A support plan entitles you to your own account representative who is knowledgeable about your account and system.

KNOWLEDGE BASE:  Access our rich library of user manuals, admin guides, how-to's, and FAQs.

CLOUD BACKUPS TeleCare Support Plan customers are eligible for PBX database Cloud back-ups.

FREE TRAINING:  Our premium plan offers unlimited administrative and user training.  

 

TeleCare Support Plan - TeleDynamic

 

Bay Area VoIP and Virtual PBX Solutions from TeleDynamic


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