Teledynamic Communications provides a professionally-managed Help Desk to its customers. The Help Desk provides expert assistance to callers to help resolve problems and assist with administration duties. Typically, issues can be resolved on the telephone, thus avoiding expensive on-premise service calls and providing quicker response times.

• Telecare Priority One customers receive unlimited access to the Help Desk.
• Telecare Guardian One customers receive limited access to the Help Desk.
• Customers without support plans have access to the Help Desk on an hourly billable basis.

To place a Help Desk call, dial 510-785-2480 - Option 8.

To contact us to learn more about our support plans, please click here.