Communication Solutions
Unified Communications
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The next generation of business communications, empowering your team to Connect, Communicate and Collaborate.
Unified Communications systems are fundamentally changing the way people work. These are systems that integrate the experiences you associate with the telephone—phone calls, voice mail, conferencing, and the work you do on a computer—documents, spreadsheets, instant messaging, e-mail, calendars— and combine them into a powerful tool that will help increase your company's productivity.
Unified Communications systems are fundamentally changing the way people work. These are systems that integrate the experiences you associate with the telephone—phone calls, voice mail, conferencing, and the work you do on a computer—documents, spreadsheets, instant messaging, e-mail, calendars— and combine them into a powerful tool that will help increase your company's productivity.
TELEDYNAMIC UNIFIED COMMUNICATIONS SYSTEMS
System size:
50+ users
50+ users
System size:
25-500 agents
25-500 agents
System size:
No limitations
No limitations
Top three features:
- Presence
- Microsoft Office integration
- SIP integration to PBX
Top three features:
- All-in-one solution
- Very price competitive
- Workforce optimization
Top three features:
- Superior technology
- Ease of set-up and use
- High quality video with
limited bandwidth
Compares to:
IBM, Siemens, Cisco
IBM, Siemens, Cisco
Compares to:
Aspect, Genesys, Avaya
Aspect, Genesys, Avaya
Compares to:
Polycom, Tandberg
Polycom, Tandberg
Competitive advantages:
- OCS is part of Microsoft's
total business solution - Reduces integration issues and consolidates vendors
Competitive advantages:
- Total solution from single vendor
- Substantially less complex to maintain
- Strong price to performance ratio
Competitive advantages:
- Superior image quality
- Requires less bandwidth
- Can start small and grow incrementally