Digium Switchvox
Product Overview
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Digium Switchvox systems are designed to be easy to use, full of useful tools and cost less than a traditional PBX.
PBX APPLIANCE
Switchvox has turned the expensive PBX into a single, simple-to-maintain appliance.
NO LICENSES!
Other PBX makers charge a license fee for every “advanced” feature for every user. Switchvox provides all of these advanced features as part of their system, not extra!
OPEN STANDARDS APPROACH
The Digium Switchvox is a SIP PBX, offering you major benefits:
- Utilize phones from Polycom, Cisco, Grandstream and many more
- Support for SIP trunks which can save up to 50% on phone call costs
- Microsoft has gone SIP – leverage your existing software investment
- Nearly all of the features offered don’t require licenses
SWITCHBOARD
Switchboard is a real-time, web-based call control panel. It provides call recording, phone book drag 'n' drop transfers, click-to-call, and screen pops among many more features.
OUTLOOK INTEGRATION
Integrate your desktop PC with the phone system. Caller ID, fax and voice mail are in Outlook too.
GOOGLE MAPS PANEL
See the physical location of an incoming call via a pop-up Google map.
CHAT
Switchvox has built-in instant messaging for users.
VIDEO
Switchvox supports video calling capabilities.
CALL RECORDING
Built-in ability to record phone calls with a push of a button or automatically.
CALL REPORTING
View graphs and charts of statistical data on phone calls.
CONFERENCING BRIDGE
The system provides ad-hoc as well as meet-me conferencing.
REMOTE USERS
Remote users are easily established and have access to all of the same features as users on premise.
CALL QUEUEING/ACD
Switchbox has a built-in full-featured ACD, with monitoring, recording and reporting features.
CRM INTEGRATION
Swithvox integrates with CRM programs such as Salesforce.com and SugarCRM.
FIND ME/FOLLOW ME
The Switchvox will direct incoming phone calls to other devices and numbers.

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