In their most basic sense, telephone systems route inbound and outbound calls from one party to another and they do that simple task efficiently and in high volume.

However, today employees don't just sit at their desks and make and receive phone calls. People are on the move, collaborating, traveling and working from home. They are inundated with phone calls, email, instant messaging, cell phone calls and constant meetings. Work has transformed from a place into an activity.

Communications application products provide the tools to make organizations effective in this new environment. Here are just a few examples:

Presence (Find Me/Follow Me)
Find me service allows the user to receive calls at any location; follow me service allows the user to be reached at any of several phone numbers.

Call Center
Formerly known as ACD, this technology evenly distributes incoming phone calls, queues them up if there are more callers than people available and provides sophisticated reports.

Speech Recognition 
While not new, this technology is now affordable. Cell phone callers in particular, value this technology as they don't have to dial extension numbers or go through complicated menus.

Conferencing
Conference calling is growing dramatically. Using voice, video and web-based presentation capabilities, it dramatically lowers costs for training, collaboration and general company communications.

Teledynamic provides a full array of applications that can improve communications, cut costs and improve sales.