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Bay Area Business Phone Systems Blog

8X8 Inc. Does Virtual PBX Right

Posted by Randy Kremlacek on Aug 3, 2012 9:45:00 AM

Who is 8x8?

8X8 is a virtual voice, video, mobile and unified communications company. And in my opinion, they're one the best out there.

Introducing voice over Internet "way back" in 2002, 8x8 is truly a pioneer in the Virtual PBX/VoiP service industry. They have steadily grown over the past 10 years to become the largest player in the Virtual PBX space.

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Topics: Virtual PBX

How to Turn a Virtual PBX Into a Virtual Office: Features & Hosts

Posted by Randy Kremlacek on Jul 20, 2012 1:49:00 PM

How Virtual PBX Virtual Offices Can Change The Way You Do Business

In previous posts, I have written about how Virtual PBX services have finally come of age. When it first arrived on the scene, there were many negative reports related to providers going out of business, inadequate bandwidth, router failure and terrible, horrible connections. Though the benefits were compelling, the risks were great.

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Topics: Virtual PBX

Is Virtual PBX Right for My Business: 5 Key Benefits Explained

Posted by Randy Kremlacek on Jul 14, 2012 10:59:00 AM


What is Virtual PBX?

Having a Virtual PBX system means that the guts of your business telecomunications systems are hosted remotely. It's your phone system in the cloud. 

With a Virtual PBX, the phone system lives in your data center, not in your office. That means that you don’t have to take care of it, upgrade it, and keep it running. You just pay for the phones, the router, and the robust features you want on a per user basis. Let's take a look at some of the benefits of virtual PBX and see if it's right for your business.

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Topics: Virtual PBX

10 Reasons Why Your Virtual PBX Service Sucks

Posted by Randy Kremlacek on May 24, 2012 2:52:00 PM

Virtual PBX Systems Are All the Rage

These days, Virtual PBX telephone service is all the rage. Over half of TeleDynamic customers are choosing Virtual PBX VoIP service when they replace their old Nortel and 3Com NBX equipment. They're clearly the future for many small and medium sized businesses. 

But, you may have heard people complaining about the call quality of these newer VoIP-based systems.

What's important to understand is that these issues are not the fault of the VoIP technology itself. VoIP and Virtual PBX are proven technologies.  

Instead, look at the installation and configuration of your Virtual PBX system when troubleshooting.  

Here are the 10 most common causes of call quality issues with Virtual PBX systems (and what to do about them).

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Topics: Virtual PBX

PBX Comparison to Virtual PBX: Conclusion

Posted by Randy Kremlacek on Feb 23, 2012 9:10:00 AM

So, What Is Right For You?

A Virtual PBX system or A Small Business PBX?

If you've read the series of three blogs, we've covered lots of territory. You should be commended for your persistence and hard work in researching the best business telephone solutions available. 

After selling and supporting both Virtual PBX and premise PBX solutions for several years at TeleDynamic

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Topics: Virtual PBX

Traditional PBX vs. Virtual: Recovery, Security & Upgrades

Posted by Randy Kremlacek on Feb 22, 2012 9:19:00 AM

In Part II we covered PBX administration, PBX features and Internet bandwidth requirements. Well, we're not done yet but we're getting close. This is hard work, but in the end you'll rest well knowing you've done the proper analysis before choosing your new small business PBX or Virtual PBX.

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Topics: PBX, Virtual PBX

PBX Comparison to Virtual PBX- Part II

Posted by Randy Kremlacek on Feb 21, 2012 12:17:00 PM

 Welcome to Part II of a blog series where I compare Virtual PBX and small business PBX. There are many variables to consider, but in the end, it has been my experience that it's pretty clear in the final analysis which of the business communication solutions works best for your particular environment. Let's get the thinking cap on and proceed.

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Topics: PBX, Virtual PBX

Traditional vs Virtual PBX: Leasing, Ownership and Investment Protection

Posted by Randy Kremlacek on Feb 20, 2012 3:32:00 PM

With the surging popularity of PBX hosted solutions, they are increasingly considered as an alternative to the small business PBX.  This four part blog series will provide an in-depth look into the Virtual vs PBX debate.

Like the dilemma of leasing versus buying a car, the decision between Virtual PBX versus IP PBX can be vexing. In this edition, we'll be taking a look leasing vs. owning, paying now or paying later, investment protection and who actually controls your communication.

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Topics: PBX, Virtual PBX