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Bay Area Business Phone Systems Blog

3 Ways SMBs Can Benefit from Cloud-Based Phone Systems

Posted by Randy Kremlacek on Feb 12, 2013 12:42:00 PM

Are Voice Systems Still Relevant? Of Course!

Small and medium-sized business owners are always looking for ways to save or improve the efficiency of their company operations.

Having the right phone system can make a world of difference.

Sure, many customers and companies have a made a transition to communications online through social media and email, but phone communications haven’t gone out the window.

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Topics: Virtual PBX

The 4 Horseman of the Virtual PBX Apocalypse Part 4: Bandwidth

Posted by Randy Kremlacek on Oct 8, 2012 3:06:00 PM

In this multiple part series, I’m exploring the four evils that are the curse of high-quality Virtual PBX: Bandwidth, Jitter, Packet loss and Latency.

In this final installment, we talk about Bandwidth.

What is Bandwidth?

Bandwidth is often interpreted to be the speed that data passes through a given circuit. It's commonly measured in Kilo (thousand), Mega (Million) or Giga (Billion) bits per second. 

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Topics: Virtual PBX

The 4 Horseman of the Virtual PBX Apocalypse Part 3: Jitter

Posted by Randy Kremlacek on Oct 2, 2012 3:14:00 PM

In this multiple part series, I’m exploring the four evils that are the curse of high-quality Virtual PBX: Bandwidth, jitter, packet loss and latency. Today’s subject is jitter.

What is Jitter?

Jitter is a little bit hard to explain. Remember when we talked about how latency is the measure of packet delays over a VoIP network? Jitter is just the variation in the time between packets arriving. In other words, it's the variation in latency.

Each IP packet comes with a sequence number and time stamp in its header. This is how the VoIP equipment knows in what order they need to be re-assembled and when they were produced. A connection is experiencing jitter if many of the packets come in at varying differences between packet time stamps.

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Topics: Virtual PBX

The 4 Horseman of the Virtual PBX Apocalypse Part 2: Packet Loss

Posted by Randy Kremlacek on Sep 25, 2012 12:07:00 PM

In this multiple part series, I’m covering the four evils that are the curse of high-quality Virtual PBX: Bandwidth, Jitter, Packet Loss and Latency. Today, we’ll discuss packet loss.

What is Packet Loss?

Packet loss occurs when one or more packets of data travelling across a computer network fails to reach their destination.

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Topics: Virtual PBX

The 4 Horseman of the Virtual PBX Apocalypse Part 1: Latency

Posted by Randy Kremlacek on Sep 19, 2012 12:38:00 PM

The 4 Horseman

In this multiple part series, I’ll cover the four evils that are the curse of high quality Virtual PBX: Bandwidth, jitter, packet loss, and latency.

Today, we’ll discuss latency.

What is Latency?

VoIP latency is the delay between when the data packets of your voice conversation are sent and when they are received.

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Topics: Virtual PBX

What You Need to Know About QoS on Virtual VoIP PBX

Posted by Randy Kremlacek on Sep 12, 2012 6:08:00 AM

What is QoS?

QoS stands for Quality of Service. It's a term you'll hear when people are talking about data network traffic optimization for voice. QoS is set of protocols and rules built into LAN routers and sometimes WAN switches, to prioritize network traffic and help ensure that the "most important" data gets through the network as quickly as possible.

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Topics: Virtual PBX

Virtual PBX - A Tale of Two Networks Part 2: Your WAN

Posted by Randy Kremlacek on Sep 8, 2012 10:26:00 AM

This blog post is part 2 of a two part series on the importance of a proper network when implementing a Hosted PBX solution. Part 1 discussed the Local Area Network (LAN) and this one discusses the Wide Area Network (WAN)


It was the best of times, it was the worst of times. It was the spring of hope, it was the winter of despair. We were all going direct to Heaven, we were all going direct the other way - Charles Dickens

 

The Best and Worst of Times for Virtual PBX

At TeleDynamic, we've seen the best and the worst of LAN networks. Some were built and configured correctly to handle Business VoIP, others were not.

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Topics: Virtual PBX

Virtual PBX - A Tale of Two Networks Part 1: Your LAN

Posted by Randy Kremlacek on Sep 6, 2012 9:03:00 AM

This blog post is part 1 of a two part series on the importance of a proper network when implementing a Hosted PBX solution. Part 1 will discuss the Local Area Network (LAN) and the next post will discuss the Wide Area Network (WAN)


It was the best of times, it was the worst of times. It was the spring of hope, it was the winter of despair. We were all going direct to Heaven, we were all going direct the other way - Charles Dickens

 

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Topics: Virtual PBX

Introducing TeleDynamic's Resilient Voice Architecture for Virtual PBX

Posted by Randy Kremlacek on Aug 17, 2012 5:29:00 PM

Is Virtual VoIP Technology As Good as Traditional Voice?

As a long-time Business VoIP Provider, one of the most common questions we get from customers is whether Virtual VoIP call quality and reliability is as good as traditional phone service.

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Topics: Virtual PBX

The One Secret You Should Know Before Getting Hosted IP Telephony Service

Posted by Randy Kremlacek on Aug 10, 2012 11:31:00 AM

VoIP Used to Suck

In the early days of Voice over Internet Protocal (VoIP), call quality was poor.

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Topics: Virtual PBX