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Bay Area Business Phone Systems Blog

Shoretel's Disappointing Financial Results for Q4 2012

Posted by Randy Kremlacek on Mar 4, 2013 2:36:00 PM

Shoretel Missed Their Numbers...Again

If you're a regular visitor to this blog, you know we've got issues with Shoretel. Specifically, we've got issues with their business model. They continue to lose money every quarter, continue to rely on proprietary technologies and continue to spend way too much on sales and marketing

Give this little rant a listen and let us know your opinion.

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Topics: Virtual PBX Competitors

8x8, Inc. - Virtual PBX Customer Reviews From Around the Web

Posted by Randy Kremlacek on Jan 29, 2013 2:19:00 PM

At TeleDynamic, we get a lot of questions about different Virtual PBX companies. Many people want to know what real users and reviewers are actually saying about these services - not just the standard corporate marketing gobbledygook.

Last week, we gleaned reviews on Volcalocity.

Today, we take a look at one of the bigger players in the Virtual PBX industry - 8X8 Inc.

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Topics: Customer Reviews, Virtual PBX Competitors

Vocalocity: Virtual PBX Reviews From Around the Web

Posted by Randy Kremlacek on Jan 25, 2013 3:59:00 PM

At TeleDynamic, we get a lot of questions about different Virtual PBX companies. Many people want to know what real users and reviewers are actually saying about these products - not just the standard corporate marketing gobbledygook.

Today we start our Virtual PBX Reviews series with Vocalocity.

About Vocalocity

Vocalocity offers unified and cloud communication systems for small to medium-sized businesses. They have roughly 17,000 customers. They're a national Virtual PBX provider with customers in all 50 states. 

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Topics: Customer Reviews, Virtual PBX Competitors

Shoretel Picks on the Little Guy

Posted by Randy Kremlacek on Jul 10, 2012 6:20:00 AM

Awakening the Giant

On June 8th, 2012 I posted an article, "Is ShoreTel the Next Nortel?" It was met with very positive comments from the public supporting Teledynamic's negative opinion of Shoretel's technology and future business prospects.

We posted a short follow up article, “Is Shoretel the Next Nortel – Part II” where I shared some of the comments I received and offered a few more opinions about the matter.

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Topics: Virtual PBX Competitors

Is Shoretel the Next Nortel? - Part Deux

Posted by Randy Kremlacek on Jun 27, 2012 2:58:00 PM

A Great Dialogue

Two weeks ago, I wrote an article about the competitive nature of PBX manufacturing and how the industry has always experienced a steady turnover of market leaders over time. 

It apparently hit a nerve. 

The article's main point was that while every dog has its day, those days are often numbered by rapid technology changes and the brutal nature of the competitive marketplace. 

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Topics: Customer Reviews, Virtual PBX Competitors