Nortel Phone Systems Dying Out
In 2009, Avaya acquired Nortel. The Nortel industry exit left customers stranded regarding their business phone systems. It has become increasingly difficult for TeleDynamic to find replacement parts and qualified technicians, as most of them are now retired. This means that all support for Nortel will soon be ending.
Here is the reality for companies that are still using this system: your old Nortel system is hanging by a thread, and Nortel has reached the end of its life. While this cannot be avoided, you can be educated and prepared.
There are many causes of PBX system failure, but here are the top three:Read More
On Monday, October 20th, 2014 Mitel made public an offer to buy phone systems maker Shoretel at $8.10 per share, a 24% premium over Shoretel’s stock price. This followed several attempts to engage with the Shoretel Board of Directors earlier to discuss a buyout, but was met with a firm refusal from Shoretel. Mitel’s offer has a deadline of November 20th, 2014.Read More
Topics: Premise PBX Competitors
A Tale of Two Different VOIP PBX Systems
Digium and Shoretel are two leading makers of small business business VOIP PBX communications systems and they both share a substantial following of customers.
But the two take a radically different approach to providing value and cost savings to their customers.
It incensed me to read a document that clearly meant to mislead a potential customer considering a Switchvox PBX. The peddling of fear on Shoretel's part was startling. On the positive side, it motivated me to respond to the Shoretel Fear, Uncertainty & Doubt document. I thought I'd share:Read More