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Bay Area Business Phone Systems Blog

VoIP Services Market Meets Demands of SMBs

Posted by Randy Kremlacek on Oct 22, 2013 11:51:00 AM

The need for business communications has dramatically changed over the past few years. While we all used to be tied to one desk and one phone, today we communicate with a variety of devices and in a variety of locations. To implement this new work model requires the use of VoIP (Voice over IP). It provides the technology to break down geographic barriers and allow a wide variety of devices to transmit voice.

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Topics: PBX

Unified Communications & PBX Security Best Practices

Posted by Randy Kremlacek on Sep 4, 2013 5:16:00 PM

Unified communications creates unique security issues as it brings together various technologies, including VoIP, video, chat and presence. While it provides productivity gains it also increases security risks. Securing a voice network is different than the process of securing a data network. This piece explains best practices for securing the modern PBX. 

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Topics: PBX

PBX Manufacturer Smackdown 2013

Posted by Randy Kremlacek on Jul 23, 2013 9:43:00 AM

 

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Topics: PBX

Is Open Source PBX the Right Choice for Your Business?

Posted by Randy Kremlacek on Feb 25, 2013 5:16:00 AM

For any business, an effective way for employees to communicate and to send and receive calls is very important. The best option available for businesses of most sizes is a digital PBX. A PBX, or private branch exchange, is the switchboard system a company uses to route calls. A digital PBX is a PBX that handles VoIP calls rather than traditional analog calls.

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Topics: PBX

Review: Cisco UC320W for Small Business

Posted by Randy Kremlacek on Jan 9, 2013 10:22:00 AM

 

 

Cisco UC320W Description

The UC320W Communications System is Cisco's smallest model of their entry-level UC PBX product line for small business. In addition to voice, the UC320W also includes built-in data and wireless support, plus features such as voicemail and automated attendant.

 

 

What is the Underlying Technology of the Cisco UC320W?

The UC320W is based upon a small Cisco appliance that runs on Linux. The Cisco telephones operate using their proprietary SCCP (skinny) protocol. The system supports SIP Trunking.

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Topics: PBX, Administration

Review: Avaya IP Office 500 Phone System

Posted by Randy Kremlacek on Jan 7, 2013 8:04:00 AM

 

What is the Avaya IP Office 500?

The IP Office is Avaya’s primary product line for small to medium-sized businesses. It is a hybrid PBX that is legacy digital technology at the core, but adds on VoIP and SIP support. The Server Edition is Avaya’s newest addition to the product line, and is delivered on an HP server.  

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Topics: PBX

ShoreTel 13 - Reviews and Comments From Real People Around The Web

Posted by Randy Kremlacek on Nov 19, 2012 5:16:00 AM

At TeleDynamic, we get a lot of questions about different PBX servers and the companies that make and support them. Many people want to know what real users and reviewers are actually saying about these products - not just the standard corporate marketing gobbledygook

To help you out, we've combed through the web to uncover reviews, forum comments and other (hopefully) objective content to help in your research for the best IP PBX server for SMBs.

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Topics: Customer Reviews, PBX

Avaya IP Office 500 - Reviews From Real People Around the Web

Posted by Randy Kremlacek on Nov 15, 2012 5:10:00 AM


At TeleDynamic, we get a lot of questions about San Francisco PBX servers and the companies that make and support them. Many people want to know what real users and reviewers are actually saying about these products - not just the standard corporate marketing gobbledygook.

To help you out, we've combed through the web to uncover reviews, forum comments, and other (hopefully) objective content to help in your research for the best IP PBX server for SMBs. Today, we focus on the Avaya IP Office 500.

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Topics: Customer Reviews, PBX

[VIDEO] Digium Switchvox TCO vs. Other IP PBX Systems

Posted by Randy Kremlacek on Jul 18, 2012 9:13:00 AM

Digium Switchvox Brings the Cost Savings

One of the key considerations of any business communiations system is determining not just upfront costs but your total cost of ownership (TCO) over the life of the system. 

With its open source architecture and license-free pricing, Digium brings not only advanced, stable,mature technology but a long term value that's hard to beat. 

Check out this video that goes through a quick overview of the TCO benefits of Digium Switchvox vs. other IP PBX systems. 

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Topics: PBX, Digium

Nortel Support Ending: If it Ain't Broke Now, It Will Fail Soon

Posted by Randy Kremlacek on Jun 29, 2012 3:00:00 PM

Nortel Systems Were Great, But...

One of the old pillars of the business communications industry was Nortel. At its peak, Nortel had over 1 million installations and was considered one of the best quality business telephony systems of its day. 

But after Nortel went out of business in 2009, many of their customers were left with a kind of "now what" kind of feeling. Sure there are many quality Nortel support companies out there that will keep your old system going but they won't be able to stop the inevitable decline of your old reliable system. 

Bottom line: End of life has come for your old Nortel system. Are you prepared?

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Topics: PBX, Nortel, Support