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Bay Area Business Phone Systems Blog

How to Buy a New Office Telephone System: Summary

Posted by Randy Kremlacek on May 29, 2016 8:58:23 AM

Are you ready for a new office telephone system?

This is the final installment of our series, “How to Buy a New OfficeTelephone System.”

Well, we’ve reached the end of the journey.  If you’ve read and understand the information contained in this series of blogs, you’re now an expert in the art of choosing a new business telephone system. Your newfound knowledge will make the process more efficient, will delight the vendors you choose to evaluate, and the end result will be a superior communications solution for your business.

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Topics: PBX, Virtual PBX, Administration, Internet Circuits, Buyers' Guide to Purchasing a New Telephone System, phone system

How to Buy a New Office Telephone System: Data Networks & Integration

Posted by Randy Kremlacek on May 24, 2016 4:47:32 PM

Creating an Integrated Voice Ready Data Network

This is the sixth installment of our series, “How to Buy a New OfficeTelephone System.”

By now, you’ve learned that the modern telephone system has converged into the data network.  In this blog in our series, we’re going to discuss what goes in to building a “voice ready” data network.  We will also cover how your new phone system can integrate with your business applications such as CRM and databases.

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Topics: PBX, Virtual PBX, Administration, Internet Circuits, Buyers' Guide to Purchasing a New Telephone System, phone system

How to Buy a New Office Telephone System: Provider Information

Posted by Randy Kremlacek on May 19, 2016 1:59:36 PM

Carriers

This is the fifth installment of our series, “How to Buy a New Office Telephone System.”

In our last blog, we explored the large number of business phones available today. 

This installment in our series delves into the connection of your PBX to the outside world. With your present system, you are likely connected via dedicated voice circuits (otherwise known as lines) provided by one of your local phone companies.  In the San Francisco Bay Area, the leading providers of legacy voice circuits are AT&T, TelePacific, and XO Communications.

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Topics: PBX, SIP Trunking, Virtual PBX, Administration, Internet Circuits, Buyers' Guide to Purchasing a New Telephone System

How to Buy a New Office Telephone System: Phones & Devices

Posted by Randy Kremlacek on May 17, 2016 5:36:28 PM

Phones and Devices

This is the fourth installment of our series, “How to Buy a New Office Telephone System.”

In our last blog, we identified 20 of the top features that most modern phone systems have to offer today. This installment of our ongoing series will focus on the types of phones and devices one can employ in new business communications solutions.  The list is much bigger and more diverse than the last time you bought your phone system. 

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Topics: PBX, Virtual PBX, Administration, Internet Circuits, Buyers' Guide to Purchasing a New Telephone System, phone system

How to Buy a New Office Telephone System: Features & Requirements

Posted by Randy Kremlacek on May 4, 2016 11:28:23 AM

Feature Requirements

This is the third installment of our series, “How to Buy a New Office Telephone System.”

In our last blog, we discussed the importance of knowing the limitations of your current system and how it relates to what you should look for in a new one. As part of this insight, we briefly touched on finding the right features for your needs. It used to be that when purchasing a new phone system, you’d only maintain it for about 5 years before upgrading to the latest model. Why? To gain exciting new  features such as voicemail, speakerphones, and call queuing..

 

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Topics: PBX, Virtual PBX, Administration, Internet Circuits, Buyers' Guide to Purchasing a New Telephone System

How to Buy a New Office Telephone System: Business Needs

Posted by Randy Kremlacek on Apr 27, 2016 7:07:59 PM

Business Needs

This is the second installment of our series, “How to Buy a New Office Telephone System.”

In our first blog post, we reviewed the telephone system evaluation and acquisition process.  We also talked about the background information you must uncover prior to engaging with vendors. Next we need to look into how you handle your business communications today, both to develop your buying criteria as well as to discover potential future needs.

 

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Topics: PBX, Virtual PBX, Administration, Internet Circuits, Buyers' Guide to Purchasing a New Telephone System

How to Buy a New Office Telephone System: An Overview

Posted by Randy Kremlacek on Apr 25, 2016 10:52:57 AM

Evaluation & Acquisition Process

“This blog is the first in a series about the process of purchasing a new business telephone system.”

I am the owner of Teledynamic Communications, Inc. a business communications solution provider based in the San Francisco Bay Are.  Over 25 years in the business, I have provided technical consulting to hundreds of customers on business phone systems, both hosted and premise PBX.  I figure it’s time I give back to the business community by writing a business communications buyer’s guide.

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Topics: PBX, Virtual PBX, Administration, Internet Circuits, Buyers' Guide to Purchasing a New Telephone System

SIP Trunking Explained

Posted by Randy Kremlacek on Apr 18, 2016 12:12:36 PM

This article is for buyers who have a need to understand the underlying technology so that they can do a proper technical evaluation of what they are buying.  In other words, it’s for nerds!

What is SIP Trunking?

SIP trunking is a phone service that provides a VoiP connection to a customer’s PBX for the purposes of making and receiving telephone calls over the Internet. SIP trunking replaces analog and PRI phone company lines.  It is typically much less expensive than traditional landlines and has more features.  In this blog, SIP Trunking Explained, we outline the components and services that go into creating a SIP trunk service.  This is not a do-it-yourself guide on how to become a SIP trunking provider, but rather the background of what goes into creating a SIP trunking service. 

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Topics: PBX, SIP Trunking, Virtual PBX, Internet Circuits

Save Hundreds of Dollars Each Month on Your Business Phone Bill

Posted by Randy Kremlacek on Feb 9, 2016 9:00:00 AM

This blog is our second post in a series of four called about the top four reasons to switch to a modern voice and data network.

In our first blog post, we took a look at the challenges of using a legacy phone system in today’s world of cloud communications and connectivity. However, there is more to the story than outdated legacy phones, but also the monthly bills for these systems should be examined in some detail.

If it’s not broken, don’t fix it

This could be the motto for many organizations. It is so easy to get used to the ‘status quo’ and to lose track of the potential savings that may be hidden in those stacks of monthly bills. Once an organization is accustomed to paying a particular bill each month, it typically will pay each month without a thought. Over time, the price increases incrementally, but most customers don’t notice the additional expense. The telephone companies have perfected the art of gently raising prices steadily without bringing attention to themselves.

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Topics: PBX, Virtual PBX, Administration, Internet Circuits

Learn How an Outdated Phone System is Hurting Your Business

Posted by Randy Kremlacek on Feb 8, 2016 9:00:00 AM

This blog is our first blog post in a series of four posts called about the top four reasons to switch to a modern voice and data network.

Through our work over the past few years, we have encountered many customers who struggle to keep up with current business technology trends.

Our conversations about purchasing new phone systems often move into a more strategic discussion about how to prepare for the future.

A future – which for most forward-thinking businesses – has already arrived. 

 

What the Future of Business Communication Looks Like

Here is what a business gains when it leaves behind legacy voice and data technology for a modern voice and data network: A reliable and nimble platform that makes the most out of VoIP and cloud technology. And now for the best part, this new platform often costs less, (up to 40% less) than the legacy system cost per month.

In this four-part series, we’ll examine four specific technology challenges that many small businesses face.

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Topics: PBX, Virtual PBX, Administration, Internet Circuits