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Bay Area Business Phone Systems Blog

Digium Switchvox: First PBX to Integrate WebRTC

Posted by Randy Kremlacek on Jul 23, 2015 7:06:06 AM

With the recent announcement of the new Switchvox 6.0 software release, Digium is the first telephone systems maker to integrate WebRTC into their Switchvox Unified Communications platform. This is great news for the future of the premise-based business communications, especially in the San Francisco Bay Area. 

 

What Digium Thinks of WebRTC

I had the chance to learn more about Digium’s embrace of WebRTC and how they see it coinciding with their overall strategy. Steve Sokol, Digium’s Director of Strategic Programs explains:

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Topics: Digium

New Digium Switchvox 6.0 Feature Deep Dive

Posted by Randy Kremlacek on Jul 10, 2015 12:41:00 PM

In our last blog post, we introduced TeleDynamic customers to the new Switchvox 6.0 Software Release. It is a major upgrade of nearly all of the underlying technologies of Switchvox. What do these new technologies mean for you, the customer? It means you have a lot of powerful new capabilities that you’ll start seeing soon. 

Here is a description of some of the new features available in Switchvox 6.0, with the promise of many more arriving soon, once again propelling the Switchvox as the best in business communications solutions.

Spiffy New Switchboard

Switchvox’s Switchboard has been re-designed from the ground up to have a cleaner interface and provide more information to the user. Here are some of the new capabilities:

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Topics: Administration, Digium

Digium Asterisk vs. Digium Switchvox: Summary

Posted by Randy Kremlacek on Jul 7, 2015 7:00:00 AM

This is the seventh blog post of our 7 post series on the subject of Asterisk vs. Switchvox phone systems. Subscribe to our blog by submitting your email into the box on the right to receive an email notification for each blog post in the series.

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Topics: Administration, Digium

Switchvox: The History of Revisions

Posted by Randy Kremlacek on Apr 29, 2015 12:00:19 PM

Our customers have asked us for a document that lists all of the Digium Switchvox software releases. We thought it might be of interest to other Switchvox owners, so we elected to offer it up as a Public Service Announcement, to borrow from the vernacular of the TV and radio industry.

What is Switchvox?

Switchvox started life as a creation of a company called Four Loop Technologies, located in San Diego, California. They created a powerful business communications solution built on the foundation of the Digium Asterisk open source telephony software code. Digium was so impressed with the product that they purchased the company in 2007, and they have been on a very impressive growth path ever since. 

While TeleDynamic is under non-disclosure about new software releases, we think we can say that the biggest news to hit Digium Switchvox since it was purchased in 2007 will be made this year. Once again, Digium will be recognized as the premier innovator in business communication solutions. In the past couple of years, the highly innovative technologies that run the cloud are coming to Switchvox. Yes, it will be a disruptive year in the business phone industry.

For now, read on about the fascinating development of telecom’s largest open-source based telephone system.

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Topics: Administration, Digium

Digium Respoke Wins TMC Product Award

Posted by Randy Kremlacek on Mar 24, 2015 7:12:04 AM

Digium Receives the WebRTC Product of the Year Award

Two years ago, at the Digium Switchvox Partner Advisory Council Meeting, Digium expressed great interest in an exciting new technology called WebRTC and spent considerable explaining it to the Switchvox Dealer Principals.  At this year’s meeting, they announced a new group within Digium who would specialize in the development of WebRTC. Thus was Respoke born, explained simply on their website, “Add live voice, video, text and data features to your website or app.”



Digium has always been the leading innovator in open source business telephone systems, so the WebRTC communication-centric project was natural for them. WebRTC does not replace the business phone system, but rather is an additional communications tool available to business.I would look for Digium to incorporate WebRTC in future products, embracing rather than competing with this new technology.

In further proof of Digium’s commitment to this new technology, on March 19th, 2015, they were recognized as a WebRTC Product of the Year winner. 

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Topics: Digium

Switchvox vs Asterisk: A Feature Comparison

Posted by Randy Kremlacek on Jan 13, 2015 8:00:00 AM

This is the fourth blog post of our 8 post series on the subject of Asterisk vs. Switchvox phone systems. Subscribe to our blog by submitting your email into the box on the right to receive an email notification for each blog post in the series.

Switchvox Business Phone System Features

The Digium Switchvox was designed as a full-featured commercial business telephone systemwhich provides a robust Unified Communications feature list, equal that of its PBX phone system competition.

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Topics: Digium

Is Digium Switchvox Right for My Small or Mid-Sized Business?

Posted by Randy Kremlacek on Dec 9, 2014 8:38:00 AM

This is the fourth blog post of our 10 post series on the subject of Asterisk vs. Switchvox phone systems. Subscribe to our blog by submitting your email into the box on the right to receive an email notification for each blog post in the series.

What Is Switchvox?

As we discussed in our last blog, Asterisk is an engine.  In comparison, Switchvox is a complete vehicle that anyone with minimal computer experience can manage. It's built for small to mid-sized businesses that need a powerful, business-grade phone system. In this blog post, we'll help you determine if Digium Switchvox is right for your company.

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Topics: Digium, Switchvox

Tell Me About Asterisk

Posted by Randy Kremlacek on Dec 5, 2014 9:29:00 AM

This is the second blog post of our 8 post series on the subject of Asterisk vs. Switchvox phone systems. Subscribe to our blog by submitting your email into the box on the right to receive an email notification for each blog post in the series.

What is Asterisk?

Asterisk is built by and for telecom developers and launched by Digium. Asterisk transforms commodity computers into powerful communications servers. It is free but requires programming expertise. Digium said it best when they said that Asterisk could be thought of as an engine.

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Topics: Digium

What is an Open Source PBX?

Posted by Randy Kremlacek on Nov 7, 2014 8:01:00 AM

What Is Switchvox?

As we discussed in our last blog, Asterisk is an engine. In comparison, Switchvox is a complete vehicle that anyone with minimal computer experience can manage. It's built for small to mid-sized businesses that need a powerful, business-grade phone system.

Switchvox is based on Asterisk, so the user still reaps the benefits of the decade of refining by developers. The significant difference is that it is fully loaded and was specifically designed to be very easy to administer. All the programming is already done for you, therefore, you do not need to hire a programmer or pull your hair out trying to learn all of the command lines. You can take full advantage of a customizable VoIP phone system as Switchvox is a full-bodied Unified Communication (UC) system. It's built on the same open standards and protocols as Asterisk but is a commercially proven product, rather than a piece of software.

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Topics: PBX, Digium

TeleDynamic Communications Awarded Digium Pinnacle Partner Award for Second Year in a Row

Posted by Randy Kremlacek on Mar 19, 2014 6:07:00 AM

Each year Digium Inc. selects its annual Pinnacle Partner award winners from a number of quality telecommunications providers. These annual awards recognize top digium partners worldwide that deliver unparalleled VoIP solutions andsServices.

These Pinnacle Partner awards are presented to leading Digium partners who have excelled in developing and growing their partnership with Digium and driving customer success for either Switchvox Unified Communications (UC) or Asterisk Custom Communications solutions.

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Topics: Digium