logo-teledynamic

Bay Area Business Phone Systems Blog

How to Buy a New Office Telephone System: Summary

Posted by Randy Kremlacek on May 29, 2016 8:58:23 AM

Are you ready for a new office telephone system?

This is the final installment of our series, “How to Buy a New OfficeTelephone System.”

Well, we’ve reached the end of the journey.  If you’ve read and understand the information contained in this series of blogs, you’re now an expert in the art of choosing a new business telephone system. Your newfound knowledge will make the process more efficient, will delight the vendors you choose to evaluate, and the end result will be a superior communications solution for your business.

Read More

Topics: PBX, Virtual PBX, Administration, Internet Circuits, Buyers' Guide to Purchasing a New Telephone System, phone system

How to Buy a New Office Telephone System: Data Networks & Integration

Posted by Randy Kremlacek on May 24, 2016 4:47:32 PM

Creating an Integrated Voice Ready Data Network

This is the sixth installment of our series, “How to Buy a New OfficeTelephone System.”

By now, you’ve learned that the modern telephone system has converged into the data network.  In this blog in our series, we’re going to discuss what goes in to building a “voice ready” data network.  We will also cover how your new phone system can integrate with your business applications such as CRM and databases.

Read More

Topics: PBX, Virtual PBX, Administration, Internet Circuits, Buyers' Guide to Purchasing a New Telephone System, phone system

How to Buy a New Office Telephone System: Provider Information

Posted by Randy Kremlacek on May 19, 2016 1:59:36 PM

Carriers

This is the fifth installment of our series, “How to Buy a New Office Telephone System.”

In our last blog, we explored the large number of business phones available today. 

This installment in our series delves into the connection of your PBX to the outside world. With your present system, you are likely connected via dedicated voice circuits (otherwise known as lines) provided by one of your local phone companies.  In the San Francisco Bay Area, the leading providers of legacy voice circuits are AT&T, TelePacific, and XO Communications.

Read More

Topics: PBX, SIP Trunking, Virtual PBX, Administration, Internet Circuits, Buyers' Guide to Purchasing a New Telephone System

How to Buy a New Office Telephone System: Phones & Devices

Posted by Randy Kremlacek on May 17, 2016 5:36:28 PM

Phones and Devices

This is the fourth installment of our series, “How to Buy a New Office Telephone System.”

In our last blog, we identified 20 of the top features that most modern phone systems have to offer today. This installment of our ongoing series will focus on the types of phones and devices one can employ in new business communications solutions.  The list is much bigger and more diverse than the last time you bought your phone system. 

Read More

Topics: PBX, Virtual PBX, Administration, Internet Circuits, Buyers' Guide to Purchasing a New Telephone System, phone system

How to Buy a New Office Telephone System: Features & Requirements

Posted by Randy Kremlacek on May 4, 2016 11:28:23 AM

Feature Requirements

This is the third installment of our series, “How to Buy a New Office Telephone System.”

In our last blog, we discussed the importance of knowing the limitations of your current system and how it relates to what you should look for in a new one. As part of this insight, we briefly touched on finding the right features for your needs. It used to be that when purchasing a new phone system, you’d only maintain it for about 5 years before upgrading to the latest model. Why? To gain exciting new  features such as voicemail, speakerphones, and call queuing..

 

Read More

Topics: PBX, Virtual PBX, Administration, Internet Circuits, Buyers' Guide to Purchasing a New Telephone System

How to Buy a New Office Telephone System: Business Needs

Posted by Randy Kremlacek on Apr 27, 2016 7:07:59 PM

Business Needs

This is the second installment of our series, “How to Buy a New Office Telephone System.”

In our first blog post, we reviewed the telephone system evaluation and acquisition process.  We also talked about the background information you must uncover prior to engaging with vendors. Next we need to look into how you handle your business communications today, both to develop your buying criteria as well as to discover potential future needs.

 

Read More

Topics: PBX, Virtual PBX, Administration, Internet Circuits, Buyers' Guide to Purchasing a New Telephone System

How to Buy a New Office Telephone System: An Overview

Posted by Randy Kremlacek on Apr 25, 2016 10:52:57 AM

Evaluation & Acquisition Process

“This blog is the first in a series about the process of purchasing a new business telephone system.”

I am the owner of Teledynamic Communications, Inc. a business communications solution provider based in the San Francisco Bay Are.  Over 25 years in the business, I have provided technical consulting to hundreds of customers on business phone systems, both hosted and premise PBX.  I figure it’s time I give back to the business community by writing a business communications buyer’s guide.

Read More

Topics: PBX, Virtual PBX, Administration, Internet Circuits, Buyers' Guide to Purchasing a New Telephone System