Bay Area Business Phone Systems Blog

Is Shoretel the Next Nortel?

Posted by Randy Kremlacek on Jun 8, 2012 4:55:00 PM

Nobody Knows, The Telecom Trouble I've Seen....

I’ve been in the telecommunications business since 1987. During that time I’ve seen many PBX manufacturers rise and fall. Miraculously, I can think of only one manufacturer who has survived - Mitel. But even Mitel can't honestly lay claim to that distinction as they’ve been through bankruptcy and have been bought and sold several times. So, no PBX manufacturer has shown long term financial success.

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Topics: PBX, Administration

How Much Does Business VoIP Cost Per Month?

Posted by Randy Kremlacek on May 29, 2012 4:34:00 PM

In one of our last blog posts, we covered Business VoIP installation costs. Today, we’ll describe the various elements that go into monthly costs of VoIP phone service. Each individual VoIP Premise PBX provider has their own pricing model so “your mileage may vary”, but here are the common components that make up most monthly VoiP service bills.

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Topics: Administration

How Much Does a Virtual PBX Installation Actually Cost?

Posted by Randy Kremlacek on May 22, 2012 6:15:00 PM

The State of Business Virtual PBX Pricing

It's true. You see a lot of crazy pricing claims from Business VoIP providers. At their best, they're difficult to understand and at their worst, they're just plain inaccurate. 

No Free Lunch - Even With VoIP

Make no mistake, VoIP phone service is clearly a long term money saver for your business, but switching over from a traditional system does involve a cost. There's no free lunch. 

This article will attempt to cut through the marketing doublespeak and give you real pricing information you can use to make reliable business decisions about your business VoiP installation. 

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Topics: Administration

3Com NBX Support – Is It Time To Let Go?

Posted by Randy Kremlacek on May 4, 2012 4:50:00 PM

The NBX company was born in 1996 and their first product delivered on the eve of the new millennium.

During the infancy of the system, both vendor and the first customers were brave pioneers. However, the product has proven over the years to be a very well-engineered product with a great PBX reliability record. 

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Topics: Administration

Unified Resilient Communications: Future-Proofing Your Phone Network

Posted by Randy Kremlacek on Apr 17, 2012 9:20:00 AM

VoIP allows telephones to work on an IP network to maximize efficiency and save money. Unified Communications is the concept of tying voice, data and video together in ways that provide real benefits to today’s businesses. By way of definition, UC leverages messaging, presence, VoIP, mobility and data integration. Let’s take a deeper look.

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Topics: Administration

Using VoIP to Improve Your Business Communications

Posted by Randy Kremlacek on Apr 10, 2012 3:35:00 PM

IP (Internet Protocol) has long been the dominant standard for data networks and has now become the universal standard for voice communications too. It is this powerful convergence of data, PBX and smart phones that is allowing businesses to improve productivity and save money.

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Topics: Administration

5 Tips for Getting the Most from Your 3Com NBX System

Posted by Randy Kremlacek on Apr 3, 2012 9:30:00 AM

The 3Com NBX telephone system was introduced in 1999 and was the first serious IP PBX on the marketplace. TeleDynamic was a leading Bay Area provider of the system for many years. While 3Com was purchased by HP and the NBX declared obsolete, there are still a decent number of the systems performing admirably after all of these years.

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Topics: Administration

3Com NBX Service & Support Update

Posted by Randy Kremlacek on Dec 28, 2011 2:22:00 PM

During this slow time of the year, I thought it would be a good idea to update 3Com NBX owners on the status of product support for their PBX.

The NBX small business PBX product family has had a long, successful run over the last 12 years.  TeleDynamic has sold and supported the product since the very beginning in 1999.  

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Topics: Administration

On the 12th Day of Christmas, VoIP Gave to Me... FMC

Posted by Randy Kremlacek on Dec 23, 2011 8:00:00 AM

12 Drummers Drumming

11 days of birds, expensive jewelry, single women, acrobatic aristocrats and bad musicians, and we end with banging on drums?  What I wouldn't give for a silent partridge and a glass of spiced rum about now.

Instead, VoIP is banging the drum hard for another new great technology.

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Topics: Administration

On the 11th Day of Christmas, VoIP Gave to Me... PBX VoIP Integration

Posted by Randy Kremlacek on Dec 22, 2011 8:00:00 AM

Eleven Pipers Piping!

I barely cleaned up after those acrobatic leaping lords and here come those unruly Scotts and their irksome bags of wind. Which reminds me:

Q. Why are bagpipers fingers like lightning?
A. They rarely strike the same spot twice.

Q. Why do bagpipers walk when they play?
A. To get away from the noise.

Q. How do you get two bagpipes to play a perfect unison?
A. Shoot one.

Q. What did the bagpiper get on his IQ test?
A. Drool.

VoIP, if only my Salesforce integration could be in perfect harmony with my business telephone system.

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Topics: Administration