Providing PBX, VOIP and Unified Communications solutions to businesses in California since 1979.

Recession

Service In The Time Of Recession

Yesterday a business associate and I were lamenting the state of customer service in our industry.  The discussion got around to AT&T and their perpetual poor service, now compounded by their recent layoffs.    We agreed that many of our customers don’t mind getting poor service from “the phone company”.   However, they have a much higher expectation when it comes to Teledynamic and other telecom providers. Instead of whining...