Providing PBX, VOIP and Unified Communications solutions to businesses in California since 1979.

CallTower

Hosted VOIP PBX Industry Experiencing Growing Pains

Over the past few weeks, I've heard of numerous stories of hosted VOIP providers who are experiencing business problems. Don't get me wrong, I'm not a critic of the PBX-as-a-service industry.   For certain applications and customers, it's the perfect solution.  In fact, our company sells hosted VOIP for specific applications.   However, much like its analog predecessor Centrex, it's a one-size-fits-all product, with very little capability to customize the service to...