Changes in Technology
The nature of telephone systems has changed a lot since Alexander Graham Bell; actually it’s changed a lot in just the past 10 years. Since we have been servicing businesses in the San Francisco Bay Area since 1984, we have seen the evolution of business phone systems. The criteria today’s business shoppers use to buy new telephone systems change dramatically from the days of the old PBX phone systems.
ShoreTel Executive Exodus
Following news November 22 that Keith Nealon has resigned as president and general manager of ShoreTel’s Cloud Division, I have to wonder if the storm clouds are continuing to gather for ShoreTel. Nealon’s departure is just the latest in a series of senior staff resignations – there’s a virtual parade of departing ShoreTel executives (see our earlier blog entitled The ShoreTel Executive Exodus: What Do You Think?).
Topics: Virtual PBX Competitors
Since the days when what is now Silicon Valley was apricot orchards, the Bay Area has been home to innovation. The start of semiconductor manufacturing at Fairchild Semiconductor in 1957 started an entrepreneurial boom that pushes the edge of disruptive technology ever farther. Today, that spirit of innovation has made the San Francisco Bay Area the incubator for innovation in all aspects of technology, and we continue to celebrate the pioneers who “think outside the box.”
The old axiom states that no one ever got fired for buying IBM. But do you really want to buy from the biggest vendor in the market? Bigger doesn’t always mean better, and sometime being the biggest player means you stop innovating and serving your customers and focus more on protecting your image and your bottom line.
There are numerous well-known business regions across the country. In California are the nine counties of the San Francisco Bay Area: Alameda, Contra Costa, Marin, Napa, San Francisco, San Mateo, Santa Clara, Solano, and Sonoma. Within this region alone, there are more than 198,000 small businesses with even more medium and large companies. All of them have various telecom needs.Read More
The need for business communications has dramatically changed over the past few years. While we all used to be tied to one desk and one phone, today we communicate with a variety of devices and in a variety of locations. To implement this new work model requires the use of VoIP (Voice over IP). It provides the technology to break down geographic barriers and allow a wide variety of devices to transmit voice.
Unified communications creates unique security issues as it brings together various technologies, including VoIP, video, chat and presence. While it provides productivity gains it also increases security risks. Securing a voice network is different than the process of securing a data network. This piece explains best practices for securing the modern PBX.
How to Squeeze a Few More Miles Out of that Old PBX
If you interested in the cost saving benefits of SIP Trunking but aren't ready to give up your old PBX just yet, you're in luck. You don't have to. Here's how you can do it.
SIP Trunking on Analog Lines
To utilize SIP Trunking on a PBX connected to analog lines, a gateway is needed to convert the SIP signal coming in from the Ynternet into an analog line.Read More
Topics: SIP Trunking
If you've been paying attention to the ShoreTel turmoil lately, you've got to wonder what the heck is going over there. In Q4 2012, they lost 13 cents for every dollar of product they sold and marketing costs were completely off the charts at 43% of revenue!
But more recently, we've seen a bunch of top level Shoretel execs head for the exits....by their own choice.
Topics: Virtual PBX Competitors