Overview: This is the last in a series of seven blogs where we summarize our review of national hosted PBX provider RingCentral, and local hosted PBX provider TeleDynamic Communications. While this particular hosted PBX provider comparison is between RingCentral and TeleDynamic, many if not most of the differences would be the same in comparing any national hosted PBX…

Overview:  Trusting your business communications to a cloud provider takes a leap of faith as the technology and the companies providing it do not have a long history. The names of the providers are not typically recognized brand names. And there have been some early hosted PBX company failures. So, it’s vitally important to select an…

Overview: A hosted PBX does require less support than the old-fashioned premise PBX for certain.  However, there is still a need to administer and manage any type of phone system. Tasks include adding and removing users, call handling modifications and the inevitable troubleshooting when something goes wrong. Getting timely and quality support is key to a r

Overview:  While implementation of a hosted PBX is less complex than a premise-based PBX installation, there are still many tasks required to deliver a quality hosted business phone system. Implementation RingCentral:  RingCentral ships telephones to the customer’s premise and relies on the customer to do the installation.  Remote support is available upon request. 

Overview: For a successful implementation, a hosted PBX solution requires a quality data circuit (or circuits) to work. Unlike using a legacy PBX connected to the old public telephone network which consistently delivered quality phone calls, the quality of hosted PBX voice calls can be variable. VoIP quality is dependent upon the characteristics of the Internet circuit(s) used…

Overview: Although the on-premise PBX is eliminated, there is still critical equipment that is necessary to support a hosted PBX business telephone system. The following are the hosted PBX components required, and how Ring Central and TeleDynamic ensure that they are provided: Phones RingCentral:  RingCentral integrates with Polycom and Cisco telephones.  They will support oth

This series provides a comparison between national hosted PBX providers compared to TeleDynamic Communications, a local hosted PBX provider.  TeleDynamic Communications VS Ring Central Overview: Ring Central is one of the two largest national hosted PBX providers in the U.S.  Here, we compare their pricing and terms versus our 

Overview: This is the last in our series of seven blogs where we do an in-depth review of 8X8, a national hosted PBX provider, and TeleDynamic Communications, a local San Francisco Bay Area-based hosted PBX provider.  Today, we will summarize our hosted PBX research results. While we specifically compare 8X8 to TeleDynamic, much of what we…

Each year Digium Inc. selects its annual Pinnacle Partner award winners from a number of quality telecommunications providers. These annual awards recognize top digium partners worldwide that deliver unparalleled VoIP solutions andsServices.These Pinnacle Partner awards are presented to leading Digium partners who have excelled in developing and growing their partnership with Digium and driving customer…

Overview:  Moving your business communications to the cloud can be a bit scary as the providers are not recognized names. As this industry is relatively new, there have been some providers who’ve failed. It’s important to choose an organization that is profitable, has a good reputation and is in the business for the long haul.…