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Bay Area Business Phone Systems Blog

On the 5th Day of Christmas, VoIP Gave to Me...

Posted by Randy Kremlacek on Dec 16, 2011 8:00:00 AM

I've never been much of a jewelry person, so somebody stuffing my stocking with five loops of gold seems like an unneeded extravagance.

Being the ever practical giver, VoIP offered me an alternative: SIP Trunking.

SIP Trunking

I know what you are thinking, it's not very personal and even seems a bit crass. 

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Topics: SIP Trunking

On the 4th Day of Christmas, VoIP gave to me...

Posted by Randy Kremlacek on Dec 15, 2011 7:10:00 AM

Well, I'll be darned if I don't learn something new every day. All these years I thought they were four Calling Birds, but upon further research, the original verse described "Colly Birds." In old England, a blackbird was called a Colly Bird.

Once my true love discovered that four imported blackbirds would be out of the budget, she figured I'd be better off with a new audio conference bridge

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Topics: Administration

On the 3rd Day Of Christmas, VoIP Gave to Me...

Posted by Randy Kremlacek on Dec 14, 2011 2:59:00 PM

Three French Hens

Since we have limited room for livestock here at our office, the care and feeding of three french hens would be problematic.

Switchvox Premise PBX

Rather, my true love suggested the gift of a Switchvox Premise PBX. The system has a very powerful Unified Communications portal called the Switchboard. It provides a phone book that allows you to "click-to-dial" from your computer.  

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Topics: Administration

On the 2nd Day of Christmas, VoIP Gave to Me...

Posted by Randy Kremlacek on Dec 13, 2011 5:40:00 PM

My true love thought that it would be very helpful that when a phone call comes in, a Google map pops up on my screen, showing the geographic location of the caller.  

Map on Incoming Call

Knowing where the call is originating can tell me quite a bit of information: 

  • Do I know a customer in that area?   
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Topics: Administration

On The 1st Day of Christmas, VoIP Gave to Me...

Posted by Randy Kremlacek on Dec 12, 2011 9:01:00 AM

My true love dispensed with the Partridge and provided something that I've been yearning for years. Scurrying about, especially during the busy holidays, checking my email and voicemail, voicemail and email. It's enough to make a robot cry.

VoIP Unified Messaging & Unified Communications

With my new VoIP business communications system, I can check my voicemail while checking my email messages, too.  

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Topics: Administration

How Business Phone System Support Has Evolved

Posted by Randy Kremlacek on Dec 8, 2011 1:25:00 PM

TeleDynamic has been in the Virtual & Switchvox Premise PBX business, providing telephone system support in the San Francisco Bay Area since 1979. Over the years, our customer's PBX service needs have changed substantially.

Support Model Evolves

In the old days of the proprietary PBX, it was nearly impossible for a business to perform their own phone system maintenance and administration. The programming interfaces were computer command line and impossible for anyone except a manufacturer-trained technician to administer.  

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Topics: PBX

ICT - The New Name for IT When VoIP Arrives

Posted by Randy Kremlacek on Dec 6, 2011 8:27:00 AM

The Future of IT Careers in California

This past November, Georgetown University published a study on career projections. In this study, Georgetown University highlighted technology job growth. Specifically in California, there is projected to be a 27% increase in IT jobs by 2018, the single largest growth of any career sector.

The reasons are obvious as technology continues to spread to every aspect of modern business.   

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Topics: Administration

Homemade Spiced Rum Courtesy TeleDynamic Communications

Posted by Randy Kremlacek on Dec 2, 2011 2:46:00 PM

Homemade Spiced Rum

With Christmas a few weeks away, it’s time to start thinking about the holidays. And time for my annual tradition of making homemade spiced rum.  

I've never been a big fan of commercial spiced rum, 

such as Captain Morgan. It's cloyingly sweet and watered down to 70 proof. However, the idea of flavoring rum with spices is a natural, combining the buttery sweet flavors of gold rum with warm winter spices. 

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Topics: Administration

Get the IRS to Pay for 35% of your New Business Telephone System

Posted by Randy Kremlacek on Dec 1, 2011 8:00:00 AM

As I recently wrote in an email to our customers, Congress doesn’t usually do much for small businesses, but for once, they’ve done us a big favor.I’m a phone guy, not a CPA, so here's a simple explanation.

You can deduct the cost of new phone equipment or lease for your business up to $500K. Telephone systems and Premise PBX both qualify; you just need to take possession of any equipment by December 31st. 

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Topics: Administration

Bad Weather's Coming - Time To "Winterize" Your Telephony System

Posted by Randy Kremlacek on Nov 29, 2011 8:52:00 PM

With winter storm season approaching, it's that time of year again for TeleDynamic to encourage you  to establish a business continuity plan for your telecommunications system.

Unfortunately, disasters are a part of life. Earthquakes, weather-related disasters, computer viruses, Internet attacks and carrier failures - to name a few.

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Topics: Administration