As you might have noticed, AT&T analog lines are getting increasingly expensive. AT&T and Verizon are aggressive in their approach at moving away from the old business of providing phone service. To accelerate the process (and raise their profits at the same time) they frequently raise the price on analog line monthly service.  TelePacific and…

I'm chuckling that this would be the imaginary newspaper headline of such a breakthrough story. It does illustrate just how far we are along the acceptance curve of VoIp and the hosted PBX. This past week, we did a VoIP setup for Pacific Gardens located in the San Jose area.  When I met with the principal, her…

This past week I had the pleasure of meeting with Tristan Barnum, Director of Product Management for Digium Switchvox. Tristan works out of Digium's west coast office in San Diego. She recently took to the road with Switchvox Account Manager Tracy Liu to meet with West Coast Switchvox Select partners. Switchvox FounderMs. Barnum co-founded 

A Virtual PBX system or A Small Business PBX? If you've read the series of three blogs, we've covered lots of territory. You should be commended for your persistence and hard work in researching the best business telephone solutions available.  After selling and supporting both Virtual PBX and premise PBX solutions for several years at 

In Part II we covered PBX administration, PBX features and Internet bandwidth requirements. Well, we're not done yet but we're getting close. This is hard work, but in the end you'll rest well knowing you've done the proper analysis before choosing your new small business PBX or Virtual PBX. Disaster Prevention & Recovery Virtual PBX provides…

 Welcome to Part II of a blog series where I compare Virtual PBX and small business PBX. There are many variables to consider, but in the end, it has been my experience that it's pretty clear in the final analysis which of the business communication solutions works best for your particular environment. Let's get the thinking cap…

With the surging popularity of PBX hosted solutions, they are increasingly considered as an alternative to the small business PBX.  This four part blog series will provide an in-depth look into the Virtual vs PBX debate. Like the dilemma of leasing versus buying a car, the decision between Virtual PBX versus IP PBX can be vexing. In…

The phrase "SIP Trunking" or "SIP Trunks", is increasingly common in the world of telecom. However, if you are reading this, you are probably not in the telecom business but would like to know more.  What is SIP?To understand “SIP Trunk”, you first need understand "SIP". Over the past few years, the telecommunications industr

Earlier today, Digium announced the the exciting release of a line of Digium business phones.  Previous to this announcement, Digium did not offer telephones, but rather utilized standard SIP phones provided by Polycom, Aastra, Snom, and Yealink amongst others, so this is big news. The initial product line consists of the following: Digium D40 Entry-Level Phone

Today, Digium announced the release of IP phones, their first foray into the IP telephone marketplace. Of course, leave it to Digium to break ground. The phones include an app engine with a simple yet powerful JavaScript API that lets programmers create custom apps that run on the phones. They aren’t simply XML pages; Digium phone apps…