Interview with Digium's Angie Reed on Switchvox Part 1

In advance of Astricon 2012, we are sharing Part 1 of our interview with Angie Reid, Product Manager for Digium's Switchvox IP PBX. We discuss the history and evolution of the Switchvox product, the 

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What I Want to See from Switchvox at Astricon

What I Want to See from Switchvox at Astricon

This coming week, the world’s largest open source telephony conference, known as Astricon, convenes in Atlanta Georgia. Digium, the creator of Asterisk and developer of Switchvox, hosts this convention that attracts telecom coders, commercial PBX developers a

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Asterisk or Switchvox - Which is Right For You?

What's the Difference Between Asterisk and Switchvox?

Asterisk or Switchvox - Which is Right For You?

As the Bay Area's leading Digium Switchvox Reseller, we get asked this question a lot.  I like how Digium portrays the difference: Asterisk is an Engine, Switchvox is a Vehicle. While both products fit into the larger universe of telecommunications technologies, they have very differen

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The 4 Horseman of the Virtual PBX Apocalypse Part 4: Bandwidth

What is Bandwidth?

The 4 Horseman of the Virtual PBX Apocalypse Part 4: Bandwidth

In this multiple part series, I’m exploring the four evils that are the curse of high-quality Virtual PBX: Bandwidth, Jitter, Packet loss and 

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The 4 Horseman of the Virtual PBX Apocalypse Part 3: Jitter

What is Jitter?

The 4 Horseman of the Virtual PBX Apocalypse Part 3: Jitter

In this multiple part series, I’m exploring the four evils that are the curse of high-quality Virtual PBX: Bandwidth, jitter, packet loss and latency. Today’s subject is jitter. What is Jitter? Jitter

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The 4 Horseman of the Virtual PBX Apocalypse Part 2: Packet Loss

What is Packet Loss?

The 4 Horseman of the Virtual PBX Apocalypse Part 2: Packet Loss

In this multiple part series, I’m covering the four evils that are the curse of high-quality Virtual PBX: Bandwidth, Jitter, Packet Loss and Latency. Today, we’ll discuss packet loss. What is Packet Loss? Packet loss occurs when one or more packets of data travelling across a computer

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The 4 Horseman of the Virtual PBX Apocalypse Part 1: Latency

The 4 Horseman of the Virtual PBX Apocalypse Part 1: Latency

In this multiple part series, I’ll cover the four evils that are the curse of high quality Virtual PBX: Bandwidth, jitter, packet loss, and latency.Today, we’ll discuss latency.What is Latency?VoIP latency is the delay between when the data packets of your voice conversation are sent and when they are received.For most regular data like your email…

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What are the Best Business Internet Connection Options for Voice?

Are Internet Connections Just a Commodity?

What are the Best Business Internet Connection Options for Voice?

Many people think Internet access is a generic, commodity product with no differentiating features between one provider and the next. This is simply not true, especially when it comes to providing quality transport of voice traffic.  A VoIP installation requires a higher quality circuit than you need for simple Inte

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What You Need to Know About QoS on Virtual VoIP PBX

What You Need to Know About QoS on Virtual VoIP PBX

QoS stands for Quality of Service. It's a term you'll hear when people are talking about data network traffic optimization for voice. QoS is set of protocols and rules built into LAN routers and sometimes WAN switches, to prioritize network traffic and help ensure that the "most important" data gets through the network as quickly…

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Virtual PBX - A Tale of Two Networks Part 2: Your WAN

Virtual PBX - A Tale of Two Networks Part 2: Your WAN

At TeleDynamic, we've seen the best and the worst of LAN networks. Some were built and configured correctly to handle Business VoIP, others were not. This is a tale of the best and the worst that WANs can be and how to improve them to support the addition of Virtual PBX onto your network.  You…

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