Bay Area Business Phone Systems Blog

SIP Trunking For Dummies: Which Codec Should You Use?

Posted by Randy Kremlacek on May 15, 2013 10:42:00 AM

How To Describe the Quality of a SIP Trunking Call

“So clear, you can hear a pin drop!” 

Are you old enough to remember the very successful tag line for Sprint Communications' long distance service back in the ancient 1990’s? 

“Can you hear me now?”

Or...Did you grow up remembering the equally (if not more) successful phrase that Verizon Wireless made part of our cultural reality in the new millennium? 

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Topics: SIP Trunking

Rising Oaks Youth Apartments Opens in Oakland

Posted by Randy Kremlacek on May 7, 2013 1:14:00 PM

Rising Oaks - A Great Cause Right in Our Backyard

One of Teledynamic's long time Bay Area clients - the Fred Finch Youth Center - is about to open the latest chapter in their on-going efforts to help the disenfranchised youth of America - Rising Oaks Youth Apartments.

At an estimated cost of $8 Million, this brand new, 30-unit apartment complex will open at 3800 Coolidge Avenue in Oakland, CA on May 16, 2013.  

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Topics: Administration

The Rise of Mobile VoIP and How it Changes Everything

Posted by Randy Kremlacek on May 1, 2013 1:22:00 PM

Once upon a time in 2001, when cell phones still had antennas, and “tweeting” was still something only birds did, phone companies decided to marry Internet technology with mobile phone technology. A few years later, in 2005, mobile VoIP (also called mobile Internet calling) emerged. Now in 2013, Internet telephony options continue to assume the dominant place in the world of telecom.

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Topics: Administration

SIP Trunking for Dummies: What Are My Simultaneous Call Needs?

Posted by Randy Kremlacek on Apr 26, 2013 2:08:00 PM

If you're considering switching to SIP Trunking for your business voice communications, you've no doubt asked yourself how many trunks you'll need to support your business.  

One of the first steps in determining the number of SIP Trunks that you'll need is calculating your trunk requirements. 

This is done in 3 easy steps:

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Topics: SIP Trunking

New Digium Switchvox Appliances - $1000 Discount to First Bay Area Purchaser

Posted by Randy Kremlacek on Apr 1, 2013 4:46:00 PM

Digium has recently introduced two new Switchvox appliances. These new servers allow the Switchvox to scale up to 600 users and 150 concurrent calls, from the previous limit of 400 users and 75 concurrent calls.

TeleDynamic is offering $1000 discount to the first San Francisco Bay Area company who purchases one of the new powerful Switchvox appliances. 

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Topics: Digium

SIP Trunking is Better Than PRI

Posted by Randy Kremlacek on Mar 29, 2013 9:03:00 AM


There isn't much debate about which phone delivery system provides better features and reliability going into the future. SIP (Session Initiated Protocol) Trunking is widely heralded as a better option than PRI (Primary Rate Interface). As CarrierBid puts it,"PRI represents the traditional Public Switched Telephone Network (PSTN) while SIP represents Voice over IP."

All of us will have to move away from the PSTN (Public Switched Telephone Network) soon and into the modern era. As we've written before, the FCC is considering mandating the PSTN out of existence by 2018 at the request of the big phone companies. 

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Topics: SIP Trunking

The Rumors of the Death of the PSTN Are NOT Greatly Exaggerated

Posted by Randy Kremlacek on Mar 18, 2013 5:35:00 AM

Is the Demise of the PSTN Finally at Hand?

Sharp scissors in hand, traditional phone providers are more than eager to cut the telephone cord of the old PSTN system.

The PSTN (Public Switched Telephone Network) is the infrastructure behind the nationwide phone service that runs off of phone wires and telephone poles. The Technical Advisory Council estimates that only 6% of Americans will use the PSTN by 2018.

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Topics: Administration

The Real Reason AT&T Is Raising Their Prices for Analog Lines

Posted by Randy Kremlacek on Mar 14, 2013 11:09:00 AM

Have You Checked Your Phone Bill Lately?

You may have heard about how AT&T is raising prices on their analog lines for businesses

This is very typical phone company behavior, and it goes something like this:

Analog lines are old. They're not digital. They're a legacy platform that's increasingly expensive to maintain, inefficient and based on old technology that's going away anyway. 

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Topics: Administration

Shoretel's Disappointing Financial Results for Q4 2012

Posted by Randy Kremlacek on Mar 4, 2013 2:36:00 PM

Shoretel Missed Their Numbers...Again

If you're a regular visitor to this blog, you know we've got issues with Shoretel. Specifically, we've got issues with their business model. They continue to lose money every quarter, continue to rely on proprietary technologies and continue to spend way too much on sales and marketing

Give this little rant a listen and let us know your opinion.

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Topics: Virtual PBX Competitors

Nortel Owners Don't Know What They're Missing - Saving Money

Posted by Randy Kremlacek on Feb 26, 2013 5:35:00 AM

If it Ain't Broke...Throw It Out Anyway

We've been in in the communications business for over 25 years, so we have many customers who’ve got very old telephone systems. When we ask them if they'd like to upgrade to more modern technologies, they say that they are quite happy with their old equipment and see no reason to spend money on a new system.

If it ain’t broke, don’t fix it, right? Wrong. 

What people don't realize is that business voice communications have changed dramatically in the last ten years. 

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Topics: Virtual PBX