Providing PBX, VOIP and Unified Communications solutions to businesses in California since 1979.
Digium Wins Frost & Sullivan Award
June 23, 2011
Man, the press has been growing bonkers over the new Switchvox 5.0 software release. I've got to say that here at Teledynamic we're also darn impressed with what Digium has delivered.
The biggest splash is their new mobile integration - what the industry calls "Fixed Mobile Convergence" or FMC for short. It effectively ties in your mobile users wtih the company PBX. The Switchvox can receive, transfer and record calls from any phone and any location through Switchvox. With the mobile apps for the iPhone and Blackberry, you can access features of
Switchvox from your smart phone.
I've spent a lot of time in the field talking to customers lately, and they are looking for a way to bring their mobile users into their telephone system and to be able to manage communications better. This new software accomplishes just that, so Digium really hit the nail on the head. And, as usual, it's included in the price of the system unlike the other manufacturers. For example, on a Shoretel System it requires their Roam-Anywhere Mobility Router at $5,000 plus installation versus the Switchvox where it's included in the price. See why I'm so excited?
The research firm Frost & Sullivan chose to award Digium with the Customer Value Enhancement Award. You can download the report here.
Pretty exciting days here at Teledynamic!
Randy
Randy Kremlacek is the President of Teledynamic Communications. The company specializes in premise-based and hosted PBX’s, SIP trunking and Unified Communications.