Providing PBX, VOIP and Unified Communications solutions to businesses in California since 1979.
Carrier Salespeople Launch Competitor Sniping Attacks
December 09, 2008
Over the past couple of weeks, I've received a number of emails from CLEC and LEC carrier salespeople. They all have a common theme - Their competitors are all doing horrible in this recession. The meaning, although usually unstated, is that the email author works for the only telephone company in the industry that will survive today's dire straits. Here's an excerpt from one of the missives:
Sprint
Losing a lot of lines, especially with residential to cellular and cable as well as competition in small to midsize business.
XO
Carl Icahn is using tricks to try to get more control over XO and away from the shareholders. XO stock at .18 cents per share and trading over the board. De listed – no longer on NASDAQ.
AT&T
Recently stopped using its Vonage-like service.
TW Telecom (Formerly Time Warner)
Shares tumble as economic slowdown is pressuring revenue. Had to disconnected a lot of customers who are not paying building.
PAETEC
Missed their earnings and revenue projections. Stocks fell accordingly. Stocks down and trading at .92 cents.
CBeyond
Stock took a big hit and analysts have downgraded it. Trading at $11.59, down from a high of $46 earlier this year
What's sad is that these salespeople are doing their companies and the telecom industry a disservice. Communicating to the world a grim (and inaccurate picture of impending death and destruction spreads unfounded fears about the telecom industry. You would think that a perceptive salesperson would have learned long ago that fear breeds indecision. Why would a customer make a change in carriers today if the messages that they hear in the sales process are filled with anecdotes of the demise of the industry. The Teledynamic Service Department has received several calls asking for their opinion on the health of carriers. We always respond with a message that we believe that the carriers will survive and will be around for the long haul.
Guys, why not clean up the message and provide your prospects, partners and customers a positive voice in this recessionary environment. Stop sniping and get back to helping your customers!
Randy Kremlacek
Teledynamic Communications provides free educational materials about telecommunications on an ongoing basis to our subscribers and customers. We are a provider of a complete range of VOIP, telecom and data solutions for business
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