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Digium Switchvox Wins Coveted Frost & Sullivan Award

Posted by Randy Kremlacek on Feb 5, 2013 4:25:00 PM

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Digium Switchvox Wins 2012 Global Growth Leadership Award from Frost & Sullivan

As the leading Digium Switchvox dealer in the San Francisco Bay Area, I was pleased as punch to see Switchvox win this award. 

Frost & Sullivan is a prestigious global research organization that monitors over 3000 industries and a quarter million companies. Their research methodology is rigorous so to be recognized as a global growth leader is a real honor for Digium Switchvox

Price and Adaptability Most Important Factors for SMBs 

In the report, Frost & Sullivan recognized price and flexibility as the two primary factors for SMBs buying an IP PBX voice system. 

For an IP PBX vendor to excel in this market, they need to do both. SMBs need to keep it simple. They need to make application and admin quick and easy, they need the latest technology so they won't have to upgrade in two years and they need to constantly look for ways to reduce operational costs. 

Digium Switchvox gives SMBs both...in spades. 

Digium Switchvox Features

To boot, Switchvox sports serious features:

  • Conference Bridge
  • Instant Messaging
  • Video Calling
  • Mobility
  • Recording and Monitoring
  • Reporting
  • Customizeable Switchboard
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Digium Switchvox Pricing

Of course, pricing & license (or lack thereof) is where Switchvox really starts to rise above the rest of the pack. 

"A single activation license provides users with access to all embedded applications and features, including Switchboard UC interface," says Frost & Sullivan. "Additionally the first 10 user licenses are free with every Switchvox platform. Price has always been a key criterion for SMBs, and Switchvox delivers in this regard, particularly compared to alternative solutions that charge for add-on applications that are native to Switchvox and there server hardware required to support it."

Customers can also download software development kits from the Digium developer website absolutely free. They can even take advantage of plug-ins for Microsoft Outlook and Firefox, and also dashboard panels for intermixing with Salesforce.com. 

Conclusion

Digium Switchvox is a premiere product for SMBs. It offers a variety of cutting edge features at a reasonable price and the addition of Switchboard makes administration easy and simple. I'm very pleased to see Digium Switchvox get the credit it deserves as a phenomenal telecommunications solution.


Frost and Sullivan Award Digium
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About the Author

Randy Kremlacek

President | Head Chef

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Randy Kremlacek is president and Head Chef of TeleDynamic Communications and is a Digium Select Partner and 2013 Pinnacle Award winner. TeleDynamic Communications provides turnkey premises-based PBX and hosted PBX, SIP Trunking and Unified Communications. Randy Kremlacek prides himself on knowing the telecommunications industry as well as he knows his way around his own kitchen. READ MORE

 

 

Randy Kremlacek 

Topics: Administration