Posted by Randy Kremlacek on Dec 18, 2011 8:00:00 AM
Seven Swans a swimming... I hear that swan meat is supposed to be quite tasty and from ancient times to the nineteenth century, roast swan was on the menu for the King's Christmas dinners and other royal banquets. Since the nineteenth century, the turkey has replaced the swan as the bird of choice for fall and winter holiday feasts.
Alas, the benefits of VoIP gave me the lasting gift of Call Recording. It can be quite a useful tool for today's business. Here are a few of the favorite uses for recording:
- Customer service and sales calls for training purposes
- Conference calls
- Calls that need to be transcribed
- Share the results of a call with someone who couldn't be part of the original call
- Meet specific regulatory or compliance requirements
VoIP makes call recording easy and inexpensive. As an example, our Switchvox Premise PBX includes the call recording feature as a standard feature. In past, call recording required a special server and complex integration with the PBX. No more as it's a standard business PBX feature as well as an option available today on Virtual PBX.
About the Author
President | Head Chef
Randy Kremlacek is president and Head Chef of TeleDynamic Communications and is a Digium Select Partner and 2013 Pinnacle Award winner. TeleDynamic Communications provides turnkey premises-based PBX and hosted PBX, SIP Trunking and Unified Communications. Randy Kremlacek prides himself on knowing the telecommunications industry as well as he knows his way around his own kitchen. READ MORE