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Bay Area Business Phone Systems Blog

Is Switchvox Right for You?

Posted by Randy Kremlacek on Dec 9, 2014 8:38:00 AM

This is the fourth blog of our ten post series on the subject of Asterisk vs. Switchvox Phone Systems. Subscribe to our blog to receive an email notification for each new post in the series.

What Is Switchvox?

As we discussed in our last blog, Asterisk is an engine.  In comparison, Switchvox is a complete vehicle that anyone with minimal computer experience can manage. It's built for small to mid-sized businesses that need a powerful, business grade phone system.

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Topics: Digium, switchvox

Tell Me About Asterisk

Posted by Randy Kremlacek on Dec 5, 2014 9:29:00 AM

This is the third blog post of our ten post series on the subject of Asterisk vs. Switchvox Phone Systems. Subscribe to our blog to receive an email notification for each new post in the series.

What is Asterisk?

Asterisk is built by and for telecom developers and launched by Digium. Asterisk transforms commodity computers into powerful communications servers. It is free but requires programming expertise. Digium said it best when they said that Asterisk could be thought of as an engine.

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Topics: Business communications, SIP Trunking, Digium, Telecommunication

Asterisk vs. Switchvox - An Overview

Posted by Randy Kremlacek on Nov 18, 2014 12:11:00 PM

This is the second blog post of our ten post series on the subject of Asterisk vs. Switchvox Phone Systems. Subscribe to our blog to receive an email notification for each new post in the series.

Asterisk vs. Switchvox

If you have been around business phone systems very long, you have certainly heard talk of Asterisk. It’s certainly with good reason that people are talking! Asterisk has been revolutionary for developers in the telecom industry. Inevitably, when talking about Asterisk, you have probably also heard talk of Switchvox. This also carries a reputation of dependability and ease for the user and is a product regarded very highly in the telecom world.

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Topics: Business communications, PBX, Digium, switchvox

What is an Open Source PBX?

Posted by Randy Kremlacek on Nov 7, 2014 8:01:00 AM

This is the first of our 10-series blog in the subject of Asterisk vs. Switchvox phone systems. Subscribe to our blog to receive an email notification for each one in the series.

To understand open source telephone systems, one must first understand the concept of open source software.

What is Open Source Software?

Open_Source_PBX_ImageOpen source software (OSS) is software developed and improved through public collaboration and must be shared openly with others.  Thus, it can be improved by anyone, unlike proprietary software that is inaccessible to anyone other than the owner of the code.  

 

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Topics: Telephone system

Nortel Phone Systems End of Life

Posted by Randy Kremlacek on Oct 31, 2014 10:24:00 AM

Nortel Phone Systems Dying Out

In 2009, Avaya acquired Nortel assets.  Nortel going out of business left customers stranded regarding the business phone system they own.  It has become increasingly difficult for Teledynamic to find replacement parts and qualified technicians (most of them are now retired).

Here is the reality for companies that are still using this system: your old Nortel system is hanging by a thread, and the system has reached the end of its life. While this cannot be avoided, you can be educated and prepared.

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Topics: PBX, Telephone system, Premise PBX Competitors, Virtual PBX Competitors

End of Life for 3Com NBX

Posted by Randy Kremlacek on Oct 28, 2014 11:41:00 AM

Owning and operating a business is full of important decisions. Unfortunately, sometimes the overload of decisions can tempt us to stick our heads in the sand. "If it ain’t broke, don’t fix it” applies to owners of 3Com NBX phone systems. Many businesses are still using an outdated 3Com NBX as their business phone system.

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Topics: PBX, Telephone system, Premise PBX Competitors, Virtual PBX Competitors

Shoretel - The Final Act After 16 Years of Losing Money

Posted by Randy Kremlacek on Oct 23, 2014 9:11:00 AM

On Monday, October 20th, 2014 Mitel made public an offer to buy phone systems maker Shoretel at $8.10 per share, a 24% premium over Shoretel’s stock price. This followed several attempts to engage with the Shoretel Board of Directors earlier to discuss a buyout, but was met with a firm refusal from Shoretel. Mitel’s offer has a deadline of November 20th, 2014.

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Topics: Premise PBX Competitors

Hero or Playing Catch Up? Comments on AT&T and Verizon's Investments

Posted by Randy Kremlacek on Sep 26, 2014 10:30:00 AM

I recently read an article talking about how AT&T and Verizon had topped U.S. companies in annual investments in equipment. The article praised these companies for their investment and the stimulus they have provided the economy. The cited report even went so far as to call them “heroes”.

Read the original article here.

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Topics: voip, Telecommunication

Who is the Best SIP Trunk Provider?

Posted by Randy Kremlacek on Sep 12, 2014 3:00:00 PM

This is the final installation of 12 blogs on the subject of SIP Trunks. Subscribe in the box to the right to receive an email notification for each one in the series.

Click here to read the previous blog in this series.

Like most things in life, what appears to be simple on the surface is, in fact, complicated underneath. Yes, there is a lot of technology involved in SIP Trunking, but that's no different than any other current technology. Your provider's job is to create a smooth transition. 

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Topics: SIP Trunking

SIP Trunking Implementation Process

Posted by Randy Kremlacek on Sep 10, 2014 3:00:00 PM

This is our 11th of 12 blogs on the subject of SIP Trunks. Subscribe in the box to the right to receive an email notification for each one in the series.

Click here to read the previous blog in this series.

Local Number Porting (LNP)

Most customers wish to retain some or all of their telephone numbers as they move to SIP Trunking. This process is called "porting." Your new provider contacts the old provider and they work with a neutral third party (NPAC) to coordinate the change. 

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Topics: SIP Trunking

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