Bay Area Business Telecom Blog

TeleDynamic Communications Compared to Ring Central: Pricing

Posted by Randy Kremlacek

Apr 18, 2014 2:38:00 PM

This series provides a comparison between national hosted PBX providers compared to TeleDynamic Communications, a local hosted PBX provider

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Topics: Hosted PBX, Ring Central

TeleDynamic Communications Compared to 8x8: A Competitor Comparison

Posted by Randy Kremlacek

Mar 25, 2014 12:51:37 PM

Overview: This is the last in our series of seven blogs where we do an in-depth review of 8X8, a national hosted PBX provider, and TeleDynamic Communications, a local San Francisco Bay Area-based hosted PBX provider.  Today, we will summarize our hosted PBX research results. While we specifically compare 8X8 to TeleDynamic, much of what we found would be true in comparing any national hosted PBX provider versus a local hosted PBX provider.

Equipment

The two organizations take an entirely different approach to dealing with the equipment required to support a hosted PBX solution

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Topics: Telecommunication, 8x8

TeleDynamic Communications Awarded Digium Pinnacle Partner Award for Second Year in a Row

Posted by Randy Kremlacek

Mar 19, 2014 6:07:00 AM

Each year Digium Inc. selects its annual Pinnacle Partner award winners from a number of quality telecommunications providers. These annual awards recognize top digium partners worldwide that deliver unparalleled VoIP solutions andsServices.

These Pinnacle Partner awards are presented to leading Digium partners who have excelled in developing and growing their partnership with Digium and driving customer success for either Switchvox Unified Communications (UC) or Asterisk Custom Communications solutions. TeleDynamic Communications, Inc. is one of the outstanding organizations selected based on annual sales and commitment to customer satisfaction.

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Topics: digium switchvox, asterisk, Digium, Telecommunication, awards, history

Teledynamic Communications Compared to 8x8: References & History

Posted by Randy Kremlacek

Mar 18, 2014 11:23:55 AM

Overview:  Moving your business communications to the cloud can be a bit scary as the providers are not recognized names.  As this industry is relatively new, there have been some providers who’ve failed.   It’s important to choose an organization that is profitable, has a good reputation and is in the business for the long haul.

Years in Business:

8X8:  8X8 was founded in 1987.

Teledynamic:  Teledynamic was founded in 1979.

Profitability:

8X8:  8X8 is a profitable, publicly traded company, with its revenues solely derived from selling its hosted PBX.

Teledynamic:  Teledynamic is a profitable privately-held company with diversified revenue sources including hosted PBX, premise PBX, and SIP trunking.

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Topics: Telecommunication, 8x8, history

Teledynamic Communications Compared to 8x8: Ongoing Support

Posted by Randy Kremlacek

Mar 17, 2014 10:00:00 AM

Overview: While hosted PBX solutions don't require as much support as traditional phone systems, there are still times when technical help is needed, whether it be adding users, changing settings or solving problems.  When you have an issue, you want a dependable support partner.

Tech Support Hours

8X8:  8X8’s current support hours at 5:00 AM to 9:00 PM.

Teledynamic:  Teledynamic’s regular support hours are 8:00 AM to 5:00 PM, and their emergency support hours are seven days a week, 24 hours a day.

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Topics: ongoing service, Telecommunication, 8x8

Teledynamic Communications Compared to 8x8 - Installation

Posted by Randy Kremlacek

Mar 13, 2014 3:09:07 PM

Overview:  While a hosted PBX installation is much less complex than a similar on premise PBX installation, there are still several technical tasks to complete to deliver a quality hosted business phone system.

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Teledynamic Communications Compared to 8x8: Internet & Data Circuits

Posted by Randy Kremlacek

Mar 12, 2014 12:36:02 PM

Overview:  At the risk of stating the obvious, a hosted PBX solution requires a data circuit to work.  Unlike the old telephone network, the quality of hosted PBX voice calls is variable, dependent in large part upon the quality and size of the data circuit(s) used to transport the voice.

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TeleDynamic Communications Compared to 8x8: Equipment

Posted by Randy Kremlacek

Mar 6, 2014 12:52:00 PM

Overview: Even in the world of the virtual PBX (hosted PBX), there are still certain hardware components that are necessary to support a business telephone system.  The following are the components required:

Types of Phones Supported: 

8X8:  8x8 sells and supports Polycom and Cisco telephones.  They do not support any other telephones on their service.

Teledynamic:  Teledynamic sells Polycom, Digium and Yealink phones.  Other telephones, including Cisco and Aastra are supported.  Teledynamic offers more choices than 8X8 and will support third party phones.

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Topics: 3Com, 8x8, Teledynamic, Hardware

Fax Facts: SecureFax Delivers the Best of Analog and Digital

Posted by Randy Kremlacek

Feb 20, 2014 10:49:00 AM

The paper fax is still with us. There are times when you need to fax a signed contract or handwritten documents somewhere. Some professionals, such as lawyers, doctors, real estate brokers, and designers, find faxing an easy way to send documents. However,  old-fashioned FAX technology is costing you money.  In addition to the cost of ink cartridges or toner and paper, that dedicated analog fax line costs approximately $35 per month or over $400 per year.

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Teledynamic Communications Compared to 8X8 - Pricing

Posted by Randy Kremlacek

Feb 13, 2014 10:41:00 AM

This series provides a comparison between national hosted PBX providers compared to Teledynamic Communications, a local hosted PBX provider

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Blog by Teledynamic Communications on VOIP, Hosted PBX, premise PBX, open source telephony and SIP trunking for business.

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