About Us

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History

Welcome to our website. TeleDynamic Communications has a long and accomplished heritage that we are only too happy to share. When the 1984 Telecommunications Act was passed, TeleDynamic had already been in the communications business for five years.

Our company was founded as a sole proprietorship. In 1984 TeleDynamic Communications incorporated and hired its first employees. In 1985 I joined the organization as a salesperson, and was a young student of a fledgling industry. As a serial entrepreneur, I swiftly moved into management where I learned quickly, and many times, the hard way. As my controller has said many times, “you could write a book!”

That same year we were approached by an upstart Canadian telecom manufacturer. Northern Telecom signed TeleDynamic as its first dealer in California and we have been a Nortel Authorized Dealer ever since. Over the next few years Nortel grew to become a dominant player in the industry. TeleDynamic has installed thousands of Norstar and BCM telephone systems, and was the largest established dealer in Northern California.

In 1989, the Loma Prieta Earthquake devastated the Bay Area. Not only did TeleDynamic survive, but we helped our fellow businesses get back on their feet again. We were happy to contribute our services to the Bay Area in a time of great need.

In 1994, the company created a customer support program that has been refined over the years into a total suite of support services that have been copied by some but never actually duplicated. Our TeleCare Support Plans provide the services needed in today’s demanding and complex environment. We love new service customers and I welcome you to join us - contact me personally at 510-342-4201 or [email protected] - there’s nothing more important that I can do than serve customers. We’ll even give you 50% off on our first service call.

In 1998, the IP PBX was born with both Cisco and 3Com introducing products that year. TeleDynamic was early to recognize this game-changing technology and became a 3Com NBX dealer that same year. Incidentally, that first 3Com customer is still using the original IP PBX! Our breadth and depth of VoIP and IP PBX experience is unmatched in Northern California.

Today, our product line focuses primarily in the area of open architecture solutions based on the telecom industry standard of SIP (session initiated protocol. We provide premise-based and  hosted PBX's and SIP trunking as well as dozens of applications.  The players of today (and tomorrow) are Digium, Switchvox, Xorcom and the like.  We still have hundreds of traditional PBX customers, but the future is clear that voice is rapidly evolving into the IP data network. We aren’t just keeping up, we’re leading the charge!

The Great Recession, a major earthquake and tremendous change in the industry have not deterred us from serving our customers for the past 32 years. The fact is, we’ve never been stronger as our technical and service capabilities continue to grow by leaps and bounds. Over the past three years, through the hard work of our employees, we’ve met all of our service goals. Our goal is one of constant improvement. But don’t worry, we haven’t lost a bit of that joie de la vie and the sparkle in the eye.

    Randy Kremlacek
    President

P.S. Find my Spanish tortilla recipe on our site and I’ll send you a bottle of Rioja’s finest courtesy of Teledynamic.